RSMS Parramatta Office Processing
The Parramatta RSMS Office is working to progress the processing of applications, and is now dealing with nomination applications lodged on 21 April 2010 and visa applications lodged 22 April 2010.
DIAC has advised
We are acutely aware of the unacceptable time it is taking to allocate applications in our queue in Parramatta. A small team has been temporarily established in Brisbane to help work through the queued cases. Both Perth and Melbourne have nearly allocated all of the cases they received from Parramatta and we will consider another transfer when we reach finish allocating the existing cases. Staff have also been working overtime to get through the cases.
Obviously with the time we are taking to allocate cases there is a natural tendency for clients to want to know where things are at, however, ultimately these enquires are adding to our workload and the challenges we are having in getting through the caseload.